FAQ’s

Q1. I want my car to be loaded in my presence. Is it possible?

Ans. Yes, Golden Packers and Movers Pvt. Ltd. gives great values to its clients and their goods. We use the requisite vehicle carriers to load car in clients’ presence. You can choose us to load the car at your home and deliver to your desired destination at your presence.

Q2. How do you rate a local move?

Ans. We cost local moves on the basis of an hourly rate. Weekdays are not as costly as weekends. If packing required, then you will be given a separate bill for the materials used in packing.

Q3. Can you provide me the status report of my shipment daily?

Ans.Ans. Golden Packers and Movers Pvt. Ltd. provides dedicated customer support service. You can call the number to keep track of all moving consignment throughout the day.

Q4. Can I change dates or cancel?

Ans. Yes, you can change the dates or cancel your mover. However, we suggest you to do it as soon as possible. We don’t charge anything for a cancelation. You can change your dates or cancel the mover (subject to availability).

Q5. Can you hold the consignment at destination for a week?

Ans. Yes, we can do.

Q 6. What if I want storage?

Ans. At Golden Packers and Movers Pvt. Ltd., you can entertain free storage for up to 1 week and every month. Thereafter, you will be charged.

Q7. Should I tip the movers?

Ans. Yes, you can. It’s up to you.

Q8. Can I leave clothes in drawers?

Ans. You can leave lightweight clothing, like shirts, sweaters, blouses, and lingerie left inside the drawers. Don’t leave any heavy items in the drawers such as table sheets, books, or linens. Also don’t leave any glass items in the drawers.

Q9. When should I notify you to schedule my move?

Ans. Typically a week or two in advance. However, we can also make just about any last minute moves possible. It’s better to place an advance request if you need a specific day and.

Q10. Are my hardwood floors and carpet protected?

Ans. Yes, we arrange for a complete protection of your hardwood floor and carpet by using pads. For any additional protection, please do inform us in advance so that we can bring the appropriate equipment.

Q11. What kind of arrangements do you have for international shifting?

Ans.Golden Packers and Movers Pvt. Ltd. has separate staff for international move and shipment. We strive to meet international standards of packing, moving, shifting, and delivery processes and cater to local conditions of the deporting country and city. We ensure proper arrangements with our foreign associates in each country.

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